Help 24/7

You have reached the login page for the QuestionPoint 24/7 Chat Reference Service.

The Sonoma State University Library is one of many libraries from across the U.S. that helps staff this service.

This service is ideal for answering research questions and getting general information about your local library.

Because this is a national service, many questions directly related to Sonoma State or to your SSU Library account, such as fines, status of interlibrary loan requests, book renewals, etc., may not be able to be answered by this service.

For these types of questions, please see the other help options available on Contact Us.

For more information on the QuestionPoint service go to

For questions about the QuestionPoint service at Sonoma State, contact Hilary Smith, Instruction Librarian, at